Contents:
If you want to change the address please e-mail steve powersmarthk. We are not responsible for additional shipping charges caused by an incorrect or undeliverable address. Shipment information, including the tracking number, will be emailed to the buyer on the day of shipping by DPD Local. We usually send its ordered before 12pm the same day, and all others the next business day Mon-Fri.
We will try to resolve the matter in the most acceptable way to both parties concerned. What can I do if I need the item urgently? Replacement items, if issued, do not restart or in any way extend the warranty period. Thanks for your understanding If you need to add directions or a delivery instruction to your order please add them as a note when making payment. Shipment information, including the tracking number, will be emailed to the buyer on the day of shipping by DPD Local. If you have any problems, please feel free to contact with us. Orders to mainland UK are sent out on a next working day service, for other UK areas and the ROI the delivery time is typically days.
Items will not be shipped until payment has been received. If you haven't received your item s or a delivery card within 5 working days please contact us to check on the delivery for you. If an item is lost during delivery, our customer support team will try to resolve the matter in the most acceptable way to both parties concerned.
Replacement items, if issued, do not restart or in any way extend the warranty period.
Warranty is void if products have been tampered or misused With regards to batteries the warranty does not cover cell depletion. We do not allow returns without first requesting an RMA number. Although all our items are listed as Free Postage, the postage cost is included in the price.
So please make sure the model you need is listed in our title or description.
Returns due to our error: If a parcel has been lost in the post we will arrange a replacement or full refund as soon as we can confirm the loss with the carrier. If products are returned to us within 30 days from the date of purchase, we will bear all the shipping charges for exchange. If a refund is preferred the refund will be made in full. After 30 days and up to 90 days of purchase, we will refund excluding shipping and handling charges or replace any defective product s. Customers are responsible for paying the return shipping charges and we bear the re-sending charges.
After 90 days and up to one year of purchase, a refund request will not be accepted unless a replacement is not available. Customers are responsible for paying all shipping charges including the return and resending ones.
Please ensure that returned items are the ones that you purchased from us. Should you send us any other products that are not purchased from us and want to have them back, you have to pay for all the additional shipping charges incurred. Contact Us Please feel free to contact us with any questions or problems you are having over our products.
When will my order be dispatched? Orders placed before 12pm are typically shipped out the same day, after this we will arrange shipment the next business day Mon - Fri. How can I track my order? We will ship out your item depend on the address and the weight of the item.
Please check your shipping address carefully before checkout. Should incorrect or incomplete postal address be provided with, resulting in non-delivery, customers will be charged the additional delivery fee if a replacement or exchange item is required. We ship orders out on the next business day after receiving cleared payment.
Order placed on the weekends will be shipped out on next Monday holiday excluded. Tracking number will be added on eBay once your ordered item is shipped out.
Delivery to Canada address takes about 10 to 15 business days, depending on the destination, holidays and various customs clearance as well as factors other than Postal Service's control. If you need local pickup, contact us for the details by E-Mail at first. All local pickup are required to pay full before pickup. Please pickup items on working times. Thanks so much for your cooperation. We will try to resolve the matter in the most acceptable way to both parties concerned.
Replacement items, if issued, do not restart or in any way extend the warranty period. All items if returned for whatever reasons must be accompanied with a Return Merchandise Authorization RMA Number, please email to us at any time, thank you!
Items returned without RMA will delay the process or be ignored. Returns due to customer's error. If products are returned to us within 30 days from the purchase day, customers are responsible for paying the return shipping charges and we bear the re-sending charges. Customers are responsible for paying the return shipping charges.
After thirty 30 days and up to one 1 year of purchase, customers are responsible for paying all the shipping charges including the return and resending ones. Returns due to our error.
If products are returned to us within 30 days from the purchase day, customers are responsible for paying the return shipping charges and we bear the re-sending charges for exchange; and if justified, refund will be made in full. After thirty 30 days and up to ninety 90 days of purchase, we will refund excluding shipping and handling charges or replace any defective product s.
Customers are responsible for paying the return shipping charges and we bear the re-sending charges. After ninety 90 days and up to one 1 year of purchase, refund request will not be accepted unless a replacement is not available.
Customers are responsible for paying all the shipping charges including the return and resending ones. Please ensure that returned items are the one that you purchased from us. Should you send us any other products that are not purchased from us and want to have them back,you have to pay for all the additional shipping charges so incurred. Leaving a negative feedback before giving us an opportunity to repair or replace the item will result in void of warranty.
Warranty is void if products have been tampered or misused. With regards to batteries the warranty does not cover cell depletion. In returning products to us, customer must pay the return freight. Return packages by C. D will not be accepted. Only the return freight for incorrect items delivered to the customer will be paid for by us. Please ensure that returned items are the ones that you purchased from us. We are not responsible for any item sent to us that is not our product.
It fits selected models only. If the part number of your original battery or machine model is not listed in our description. Please contact us to confirm the compatibility. If you have any question about kanchun, placing an order, making an exchange or return, repairs or warranty.
We are happy to hear from you about any of your questions or concerns. If you have any problems, please feel free to contact with us. If you have any questions, please feel free to contact with us. Where the item send from and to be return to?