Wisdom in a Traffic Jam: The Secrets Nobody Tells You About Owning an Amazing Successful Business
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And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. Making customer evangelists is about creating experiences worth talking about.
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The experience is delivered by the employees. Always give people more than they expect to get. No matter how good your feedback is, you always start over with the next customer. The only way to do great work is to love what you do. It is what the customer gets out of it. That is sincerity and integrity. Think one customer at a time and take care of each one the best way you can.
It is a way of living that you need to bring to everything you do, if you are to bring it to your customer interactions. If the customer were here, what would she say? We must believe we are gifted for something and that this thing must be attained. The creative place where no one else has ever been. We either make ourselves miserable, or we make ourselves strong. The amount of work is the same. We are the ones we've been waiting for. We are the change that we seek. Where there is love and inspiration, I don't think you can go wrong. Get so obnoxiously rich that when that tax bill comes, your first thought will be to choke on how big a check you have to write.
If I had known at the outset how hard it was going to be, I might never have started. But if you see the glass half full, simplify your life, and give yourself to a worthy cause, you will be forever happy. The sense of independence and security is very sweet. By giving a few words of sincere appreciation to someone who is lonely or discouraged. Perhaps you will forget tomorrow the kind words you say today, but the recipient may cherish them over a lifetime. Have faith in your abilities!
Without a humble but reasonable confidence in your own powers you cannot be successful or happy. He is the one that gets the people to do the greatest things. It is not a thing to be waited for, it is a thing to be achieved.
You have to create new ones. We are all boring. We are all spectacular. We are all shy. We are all bold. We are all heroes. We are all helpless.
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It just depends on the day. It is the courage to continue that counts. I've lost almost games.
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I've failed over and over and over again in my life. And that is why I succeed. But do not marry them. The things that make the bad boys sexy do not make them good husbands. When it comes time to settle down, find someone who wants an equal partner. Someone who thinks women should be smart, opinionated and ambitious. Someone who values fairness and expects or, even better, wants to do his share in the home. These men exist and, trust me, over time, nothing is sexier. Its because of them I'm doing it myself. Failure is not part of my vocabulary. And trust your instincts That's not just with somebody you want to marry, but it's with the friends that you choose.
It's with the people you surround yourselves with. They quit on the one-yard line. They give up at the last minute of the game, one foot from a winning touchdown. That will be the beginning. I believe that reason is to throw little torches out to lead people through the dark. And that's to laugh and smile and dance and sing This is the secret of success.
Give me a man without a goal, and I will give you a stock clerk.
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It seduces smart people into thinking they can't lose. I always look on the positive side of what I can do. We always worked toward doing better, toward having a better life. We never had any doubts that we would. The only ones among you who will be truly happy are those who have sought and found how to serve.
I know from my own life that the more I exercise it, the more natural it becomes to not let my fears run me.
I cannot even spell the word. And there is no substitute for patience and acceptance. April Fool's Day "I learned pretty soon that it was essential to fail and be foolish. The secret of getting started is breaking your complex, overwhelming tasks into smaller manageable tasks, and then starting on the first one. It's like being a doctor: If you don't really love it, then it ain't worth it.
People sometimes want to put down fashion by saying it's frivolous or superficial, but it's not that way at all. It's actually very hard work. Can you decide that your happiness can come from someone else's success? International Day of Human Space Flight "It's a very sobering feeling to be up in space and realize that one's safety factor was determined by the lowest bidder on a government contract.
Thomas Jefferson's Birthday "We hold these truths to be self-evident: May I never be content. May I never be perfect.
- Angella Luyk (Author of Wisdom in a Traffic Jam).
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- Confessions of a Rebel Debutante: A Memoir.
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Easter Sunday "Easter spells out beauty, the rare beauty of new life. Emancipation Day observed "I freed a thousand slaves I could have freed a thousand more if only they knew they were slaves. Tax Day "Taxes are what we pay for civilized society. For a dreamer is one who can find his way by moonlight, and see the dawn before the rest of the world. Chinese Language Day "I was eating in a Chinese restaurant downtown.
There was a dish called Mother and Child Reunion. It's chicken and eggs. And I said, I gotta use that one. And he can fire everybody in the company, from the chairman on down, simply by spending his money somewhere else. World Book and Copyright Day "Whenever you read a good book, somewhere in the world a door opens to allow in more light. When a man has done what he considers to be his duty to his people and his country, he can rest in peace.
I believe I have made that effort and that is, therefore, why I will sleep for the eternity. And trust your instincts That's not just with somebody you want to marry, but it's with the friends that you choose. It's with the people you surround yourselves with. International Jazz Day "Jazz is smooth and cool. Jazz flows like water. Jazz never seems to begin or end. Jazz isn't methodical, but jazz isn't messy either. Jazz is a conversation, a give and take.
Jazz is the connection and communication between musicians. And the responsibility for me is to invest in creating new businesses, create jobs, employ people, and to put money aside to tackle issues where we can make a difference. World Press Freedom Day "Four hostile newspapers are more to be feared than a thousand bayonets.
Rhode Island Independence Day "The greatest crime in the world is not developing your potential. When you do what you do best, you are helping not only yourself, but the world. National Nurses Day "Nursing encompasses an art, a humanistic orientation, a feeling for the value of the individual, and an intuitive sense of ethics, and of the appropriateness of action taken.
Customer Service Quotes To Better Your Business
It is the result of preparation, hard work, and learning from failure. Truman Day "It is amazing what you can accomplish if you do not care who gets the credit. Yet soft water hollows out hard rock. Mother's Day "An ounce of mother is worth a pound of clergy. Peace Officers Memorial Day "Police officers and firemen are so visible in their daily work, there's no mistaking they're there - and that presence makes people feel secure.
You just got to find the ones worth suffering for. I practically ran the jail. I had more freedom than the police. Armed Forces Day "Whoever said the pen is mightier than the sword obviously never encountered automatic weapons. Harvey Milk Day "Hope will never be silent. If you don't find one, it's you.
Ramadan starts "Sometimes you don't realize how special something is until you lose it. Thats how I feel about Ramadan every year. But it's true--hard work pays off. If you want to be good, you have to practice, practice, practice. If you don't love something, then don't do it. Memorial Day "Who sows virtue reaps honor. If you think about that, you'll do things differently. World No Tobacco Day "Giving up smoking is the easiest thing in the world.
I know because I've done it thousands of times. D-Day There on the beaches of Normandy I began to reflect on the wonders of these ordinary people whose lives were laced with the markings of greatness. Only empty heads and empty hearts can do that. Army Birthday also Flag Day "I am not afraid of an army of lions led by a sheep; I am afraid of an army of sheep led by a lion. Failure is not part of my vocabulary. Father's Day "I cannot think of any need in childhood as strong as the need for a father's protection. There is only adequate or inadequate preparation to cope with a statistical universe.
But if you see the glass half full, simplify your life, and give yourself to a worthy cause, you will be forever happy. At some point, you are bound to stumble If you're constantly pushing yourself higher And when you do, I want you to know this, remember this: There is no such thing as failure.
Failure is just life trying to move us in another direction. You just start to like the taste of your own blood. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent. The phrase 'press on' has solved and always will solve the problems of the human race. Independence Day "America was not built on fear.
America was built on courage, on imagination and an unbeatable determination to do the job at hand.
101 Customer Service Quotes To Better Your Business
The problems you face will either defeat you or develop you depending on how you respond to them. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you. It's a by-product of a life well-lived. It ensures that you will absolutely be doing things different from everybody else. Your parents don't teach you anything.
Your teachers don't teach you anything.