Designing Collaborative Systems: A Practical Guide to Ethnography (Computer Supported Cooperative Wo


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Technology in working order: Studies of work, interaction, and technology.

Teaching Summary

Designing Collaborative Systems: A Practical Guide to Ethnography introduces a new 'ethnographic' approach that Computer Supported Cooperative Work. bahana-line.com: Designing Collaborative Systems: A Practical Guide to Ethnography (Computer Supported Cooperative Work) (): Andy Crabtree.

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Designing for society Proceedings of HCI , pp. A high-level language and development environment for developing cognitive models in Soar. University of Central Florida. The use of ordinal risk scales in defense systems engineering. Defense Systems Management College. The generative dance between organizational knowledge and organizational knowing. Organization Science , 10 4. Design and analysis issues for field settings. Varieties of knowledge elicitation techniques.

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Mandatory readings

Managing task interdependencies and multiple perspectives. Interacting with Computers , 18 1 , Interdisciplinary foundations for multiple-task human performance modeling in OMAR. Designing functional visualizations for aircraft system status displays. International Journal of Aviation Psychology , 9 , Effects of cockpit naps and hour layovers on sleep debt in long-haul transmeridian flight crews.

IN ADDITION TO READING ONLINE, THIS TITLE IS AVAILABLE IN THESE FORMATS:

Interactions , 2 , Journal of Political Economy , 81 , Managing the development of large software systems: Introducing chat into business organizations: Psychological Review , 86 , This collection of development activities has come to be called human-system integration HSI. Responsible for this page studieredaktor admin.

Sleep Research , 20 , Process descriptions as organizational accounting devices: The dual use of workflow technologies. Understanding and supporting successful group work in software design: Ecological interface design and computer network management: The effects of network size and fault frequency. International Journal of Human-Computer Studies , 63 , The improvement of human-centred processes—Facing the challenge and reaping the benefit of ISO International Journal of Human-Computer Studies , 55 4 , Conveying work-centered design specifications to the software designer: A retrospective case analysis.

Vernacular science and social power. University of Minnesota Press. Work-oriented design of computer artifacts. Almqvist and Wiksell International. The collective resource approach to systems design. Mocking-it-up or hands-on the future. Cooperative design of computer systems pp. Human-computer interaction meets information systems development. From system descriptions to scripts for action.

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Applied cognitive work analysis: A pragmatic methodology for designing revolutionary cognitive affordances. Human reliability in nuclear power. Analytical model for sociotechnical systems. Design and evaluation for situation awareness enhancement. Direct measurement of situation awareness: Designing for situation awareness: An approach to user-centered design. Notes on design practice: Stories and prototypes as catalysts for communication. Envisioning work and technology in system development pp.

Interactions , 3 4 , Verbal reports as dat a. Verbal reports as data rev. Concepts, technology, and design. Upper Saddle River, NJ: Establishing a new common ground for collaboration. Interaction Design Education and Research: Federal Republic of Germany.

Joel Fischer - The University of Nottingham

Keeping it too simple: How the reductive tendency affects cognitive engineering. A manifesto for end-user development. Communications of the ACM , 47 9 , Negotiating agreement without giving in. The critical incident technique. Psychological Bulletin , 51 , Outline of a paradigm change in software engineering. Beyond the three-process model of alertness: Estimating phase, time on shift and successive night effects. Journal of Biological Rhythms , 14 , Survey research methods 3rd ed. An approach for identifying, assessing, and ranking program risks.

Air Force Journal of Logistics , 25 1 , The dynamics of sensemaking, knowledge and expertise in collaborative boundary-spanning design. Journal of Computer-Mediated Communication , 10 4 , The power of thinking without thinking. Little, Brown and Company. The discovery of grounded theory: Strategies for qualitative research. A synthetic teammate for UAV applications: Air Force Research Laboratory.

Modeling human behavior with integrated cognitive architectures. Presentation of self in everyday life. Structure of collaborative tagging systems. A validation of the GOMS model methodology in the development of a specialized, commercial software application. Measuring team situation awareness in decentralised command and control systems.

Submitted to Ergonomics for special issue on command and control. Validating a GOMS analysis for predicting and explaining real-world task performance. Human-Computer Interaction , 8 3 , Analyzing a novel expertise: A review of experiments that compare usability evaluation methods. Human-Computer Interaction , 13 3 , Cooperative design of computer systems. Personas, participatory design, and product development: An infrastructure for engagement. Computer Professionals for Social Responsibility. Power tool for countering cyberwar: Visualizations for information assurance and computer network defense.

Methods for software systems development. Stress, workload, and fatigue. Results of empirical and theoretical research. Human mental workload pp. Continuing design in use. An introduction to work system design. Lowering costs through ergonomics. Raising productivity through workplace improvement pp.

Society of Manufacturing Engineers. A collaborative approach to managing complex systems. The problem of extracting the knowledge of experts from the perspective of experimental psychology. AI Magazine , 8 summer , A method for eliciting, preserving, and sharing the knowledge of forecasters. Weather and Forecasting , 21 , Use of the critical decision method to elicit expert knowledge: A case study in cognitive task analysis methodology. HCC implications for the procurement process. Making customer-centered design work for teams.

Communications of the ACM , 36 10 , A how-to guide to key technologies for user-centered design.

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Cognitive modelling in HCI. Increasing socially-intelligent architecture realism by modeling and adapting to affect and personality. The role of ethnography in interactive systems design. A presentation framework for design. In Proceedings of Designing Interactive Systems: Faltering from ethnography to design. Everyday life as a stage in creating and performing scenarios for wireless devices. Personal and Ubiquitous Computing , 6 , Social software for business.

To err is human. Building a safer health system. Committee on Quality of Health Care in America. International Organization for Standardization. Ergonomic requirements for office work with visual display terminals VDTs —Part Medical devices—Application of risk management to medical devices.

Looking for other ways to read this?

Ergonomics of human-system interaction—Human-centered lifecycle process descriptions. Software engineering-Product quality—Part 1: Systems engineering—System life cycle processes. Ergonomics of human-system interaction—Specification for the process assessment of human-system issues. Human factors engineering and the design risk management in medical devices.

The state of the art in automating usability evaluation of user interfaces. ACM Computing Surveys , 33 4 , Ecological interface design for petrochemical applications: Supporting operator adaptation, continuous learning, and distributed, collaborative work. Computers and Chemical Engineering , 25 , System, Man, Cybernetics , Oct. Was there a contest? Predictive human performance modeling made easy. Subjective measures of situation awareness. How to create desirable futures.

Institute for Social Inventions. Prototyping is the shorthand of innovation. Design Management Journal , 12 3 , Applied Ergonomics , , Structure in the toolbox. Communications of the ACM 36 6 , Future workshops and metaphorical design. MUST—A method for participatory design.

Methods for evaluating postural workload. Ergonomics in manufacturing pp. Measuring speech flow of co-located and distributed command and control teams during a communication channel glitch. A computer-based tool for rapid GOMS model usability evaluation of user interface designs. Predictive engineering models based on the EPIC architecture for a multimodal high-performance human-computer interaction task. Transactions on Computer-Human Interaction , 4 3 , Elements of the ergonomic process.

Interventions, controls, and applications in occupational ergonomics 2nd ed. A guide to task analysis. Participatory analysis of flexibility.

Communications of the ACM , 38 5 , Critical decision method for eliciting knowledge. System, Man, Cybernetics , 19 , An integrative framework for measuring and evaluating information management performance.

Pensum/læringskrav

International Journal of Computers and Industrial Engineering , 32 3 , Human systems integration education and training. A computer-based productivity and quality management system for cellular manufacturing. Computers and Industrial Engineering , 34 1 , How to design for ease and efficiency 2nd ed.

The rational unified process: Computers in design and context. A simple, practical, low-cost approach to task analysis. Interactions , 3 5 , An architecture for general intelligence. Artificial Intelligence , 33 1 , Synthesizing systems-of-systems concepts for use in cost estimation.

Integration of a task network modeling architecture with a cognitive architecture and its application to human error modeling. Current techniques for assessing physical exposure to work-related musculoskeletal risks, with emphasis on posture-based methods. Ergonomics , 42 , Infrastructure for the new geography. Institute for the Future. A human factors engineering approach. Journal of Biomedical Informatics , 34 , Assessing physical work load. Recovering work practice and informing system design.

Designing a high performance organization: A guide to the whole-systems approach. Users and customizable software: Knowledge-based risk assessment and cost estimation. Automated Software Engineering , 2 3 , Architecting principles for systems-of-systems. Systems Engineering , 1 4 , Requirements elicitation using a combination of prototypes and scenarios.

Lappeenranta University of Technology. Cognitive systems engineering analyses for army tactical operations. The Integrator, 1 A survey method for the investigation of work-related upper limb disorders. Applied Ergonomics , 24, Rapid upper limb assessment RULA. Analyses of selected LHS mission functions: Implications for operator workload and system automation goals. Applied cognitive task analysis ACTA: Time deepening strategies for HCI field research.

A method for man-machine task analysis. Management accounting and control in services: International Journal of Service Industry Management, 7 2 , Artifacts as triggers for participatory analysis. Comparative usability evaluation CUE Behaviour and Information Technology , Behaviour and Information Technology , 23 1 , Improving a human-computer dialogue. Communications of the ACM , 33 , Emergence of communication networks.

A tool for reasoning about work context. Interactions , 2 , The workplace as a learning laboratory: The winding road to e-learning in a Norwegian service company. A review of computer-based human behavior representations and their relation to military simulations.

Institute for Defense Analyses. New developments in the CARD technique.

['PDF'] CSCW 14 Vol 2 Computer Supported Cooperative Work

The third space in HCI. The third space in HCI revised. Participatory practices in the software lifecycle. Special issue on participatory design. Communications of the ACM , 36 6. What makes a representative user representative? Introducing chat into business organizations: Toward an instant messaging maturity model. Bifocal tools for scenarios and representations in participatory activities with users.

Toward an HCI research and practice agenda based on human needs and social responsibility. Participatory design through games and other group exercises. A participative approach to computer systems design: A case study of the introduction of a new computer system. Original work published in Designing teams for first-of-a-kind, complex systems using the initial phases of cognitive work analysis: Human Factors , 45 2 , Work domain analysis for training-system definition and acquisition, International Journal of Aviation Psychology , 9 3 , Evaluating design proposals for complex systems with work domain analysis, Human Factors , 43 4 , Crossing the boundaries of safe operation: An approach for training technical skills in error management, Cognition, Technology and Work , 5 , A small matter of programming: Perspectives on end user computing.